FAQ FOR PRINTERS

CO₂ data and voluntary project support

CO₂ data and voluntary project support

Complete answers for customer conversations regarding PCF, labels, tracking, climate contribution, and the new communication logic.

CONTENT

36 Questions

PCF & CO₂ Data

01–08

climate contribution

09–16

Projects & References

17–23

Communication

24–29

New Way

30–36

ALL QUESTIONS

01

What does the PCF actually mean?

The Product Carbon Footprint, or PCF for short, shows the calculated greenhouse gas emissions of a specifically described printed product – for example, in a defined print run, specification, and system boundary. It is information about the product. It is not a quality judgment or a seal of sustainability.

01

What does the PCF actually mean?

The Product Carbon Footprint, or PCF for short, shows the calculated greenhouse gas emissions of a specifically described printed product – for example, in a defined print run, specification, and system boundary. It is information about the product. It is not a quality judgment or a seal of sustainability.

02

Does a PCF make a print product more climate-friendly?

No. The PCF does not make the product any better or worse. It merely makes visible which emissions have been calculated for the defined print product. This creates a reliable basis for decision-making and communication.

02

Does a PCF make a print product more climate-friendly?

No. The PCF does not make the product any better or worse. It merely makes visible which emissions have been calculated for the defined print product. This creates a reliable basis for decision-making and communication.

03

Is the PCF reported per copy or for the entire order?

Both can be useful. The reference value helps when comparing identical print products. The total value shows the emissions of the specific job. What is crucial is that it is clear which reference value the figure refers to.

03

Is the PCF reported per copy or for the entire order?

Both can be useful. The reference value helps when comparing identical print products. The total value shows the emissions of the specific job. What is crucial is that it is clear which reference value the figure refers to.

04

What does the PCF explicitly not state?

It does not state that a print product is climate-neutral, climate-friendly, or more environmentally friendly than another product. Nor does it make any statement about whether a company has reduced its emissions. It describes the calculated emissions of the defined print product.

04

What does the PCF explicitly not state?

It does not state that a print product is climate-neutral, climate-friendly, or more environmentally friendly than another product. Nor does it make any statement about whether a company has reduced its emissions. It describes the calculated emissions of the defined print product.

05

Why are the reference value, system boundary, method and date included?

So that the figure remains understandable and easy to categorise. A PCF without context invites incorrect comparisons. This is why we document what the value refers to, which process steps are included, which methodology was used for the calculation, and when the calculation was created.

05

Why are the reference value, system boundary, method and date included?

So that the figure remains understandable and easy to categorise. A PCF without context invites incorrect comparisons. This is why we document what the value refers to, which process steps are included, which methodology was used for the calculation, and when the calculation was created.

06

Is the CO₂ label a sustainability seal?

No. It is an access point to the product-related CO₂ information. The QR code leads to the documented data of this printed product. It does not say: 'This product is better than others.'

06

Is the CO₂ label a sustainability seal?

No. It is an access point to the product-related CO₂ information. The QR code leads to the documented data of this printed product. It does not say: 'This product is better than others.'

07

Do we need certification for the CO₂ data?

A sustainability seal is not automatically required for objective, traceably documented CO₂ information. The decisive factors are a clear statement, a traceable data context, and the absence of misleading product claims. A seal suggesting exceptional environmental performance is a different matter entirely.

07

Do we need certification for the CO₂ data?

A sustainability seal is not automatically required for objective, traceably documented CO₂ information. The decisive factors are a clear statement, a traceable data context, and the absence of misleading product claims. A seal suggesting exceptional environmental performance is a different matter entirely.

08

Can every print product receive a PCF?

A PCF always refers to a sufficiently described printed product. If the print run, paper, volume, finishing, shipping or other essential parameters change, an updated calculation may be required.

08

Can every print product receive a PCF?

A PCF always refers to a sufficiently described printed product. If the print run, paper, volume, finishing, shipping or other essential parameters change, an updated calculation may be required.

09

What is the difference between PCF and climate contribution?

The PCF describes the printed product. The climate contribution – documented by ecozoom as voluntary project support – describes what your company is doing in addition. The PCF remains unchanged. The project support is not deducted from it and is not offset against it.

09

What is the difference between PCF and climate contribution?

The PCF describes the printed product. The climate contribution – documented by ecozoom as voluntary project support – describes what your company is doing in addition. The PCF remains unchanged. The project support is not deducted from it and is not offset against it.

10

Why should we support a project if it does not make our print product climate-neutral?

Because not everything we do has to change the character of a product to be meaningful. You can provide reliable product data and additionally support a project that is important to you. Both deserve an honest, separate presentation.

10

Why should we support a project if it does not make our print product climate-neutral?

Because not everything we do has to change the character of a product to be meaningful. You can provide reliable product data and additionally support a project that is important to you. Both deserve an honest, separate presentation.

11

So this contribution doesn't make our printed product any better?

Correct. It does not change the declared PCF. It documents a voluntary decision by your company to support a project beyond the print product.

11

So this contribution doesn't make our printed product any better?

Correct. It does not change the declared PCF. It documents a voluntary decision by your company to support a project beyond the print product.

12

Why is there a minimum contribution?

Project support must represent actual, documentable support – not just free access to a character or a tracking page. The minimum contribution creates a reliable framework for this for each order.

12

Why is there a minimum contribution?

Project support must represent actual, documentable support – not just free access to a character or a tracking page. The minimum contribution creates a reliable framework for this for each order.

13

How is the minimum contribution determined?

The CO₂ value of the printed product serves as a traceable reference value for the scale. It is not a "compensatory calculation". The pricing logic and the minimum contribution applicable to the order are displayed before the order is placed.

13

How is the minimum contribution determined?

The CO₂ value of the printed product serves as a traceable reference value for the scale. It is not a "compensatory calculation". The pricing logic and the minimum contribution applicable to the order are displayed before the order is placed.

14

What is the suggested contribution?

The suggested contribution is a recommendation for further voluntary project support. It does not claim to offset the PCF. Depending on the offer, you can choose between the minimum contribution, the suggested contribution or a higher contribution of your own.

14

What is the suggested contribution?

The suggested contribution is a recommendation for further voluntary project support. It does not claim to offset the PCF. Depending on the offer, you can choose between the minimum contribution, the suggested contribution or a higher contribution of your own.

15

Do we need to order a climate contribution?

No. As factual product information, CO₂ data can also be commissioned without project support. Anyone who additionally decides on a project will receive the corresponding certificates and separate tracking.

15

Do we need to order a climate contribution?

No. As factual product information, CO₂ data can also be commissioned without project support. Anyone who additionally decides on a project will receive the corresponding certificates and separate tracking.

16

Why is the post more visible or higher up today than it used to be?

In the past, product data, project support and communication services were often combined into a single statement. Today, we make the individual components transparent: calculation and documentation of product data, voluntary project support and, where applicable, communication materials.

16

Why is the post more visible or higher up today than it used to be?

In the past, product data, project support and communication services were often combined into a single statement. Today, we make the individual components transparent: calculation and documentation of product data, voluntary project support and, where applicable, communication materials.

17

What happens to our contribution?

Depending on the chosen project, it finances documented project work or certified project elements, including the necessary selection, verification and processing services. The tracking and contribution record documents which project was supported for which order.

17

What happens to our contribution?

Depending on the chosen project, it finances documented project work or certified project elements, including the necessary selection, verification and processing services. The tracking and contribution record documents which project was supported for which order.

18

How much of the amount reaches the project?

Project support is not presented as a mere pass-through. Depending on the type of project, selection, documentation, proof, and processing are also part of the model. The decisive factor is that the project, form of support, and proof are disclosed in a traceable manner.

18

How much of the amount reaches the project?

Project support is not presented as a mere pass-through. Depending on the type of project, selection, documentation, proof, and processing are also part of the model. The decisive factor is that the project, form of support, and proof are disclosed in a traceable manner.

19

Can we choose the project ourselves?

Yes, within the available projects. This allows you to choose a project that suits your company or the respective printed product. The selection is documented for the specific order.

19

Can we choose the project ourselves?

Yes, within the available projects. This allows you to choose a project that suits your company or the respective printed product. The selection is documented for the specific order.

20

What is the difference between certificate-based projects and direct project support?

In the case of certificate-based projects, support is proven via documented and retired project elements in accordance with a recognised standard. In the case of direct project support, you directly fund a concretely described measure or project.

20

What is the difference between certificate-based projects and direct project support?

In the case of certificate-based projects, support is proven via documented and retired project elements in accordance with a recognised standard. In the case of direct project support, you directly fund a concretely described measure or project.

21

Why is no CO₂ quantity displayed for direct project support?

We do not want direct support to be automatically equated with a specific amount of CO₂. Instead, we document the project, region, timeframe, measure, and the respective proof. This is a different, but clear form of transparency.

21

Why is no CO₂ quantity displayed for direct project support?

We do not want direct support to be automatically equated with a specific amount of CO₂. Instead, we document the project, region, timeframe, measure, and the respective proof. This is a different, but clear form of transparency.

22

How is direct project support evidenced?

The proof relates to the specifically funded measure or project work. It makes visible which project is being supported and what information is available about it. It does not claim that this has altered the PCF of the printed product.

22

How is direct project support evidenced?

The proof relates to the specifically funded measure or project work. It makes visible which project is being supported and what information is available about it. It does not claim that this has altered the PCF of the printed product.

23

Is direct project support worth less?

No. It answers a different question. Certificate-based projects document a specific form of allocation. Direct project support shows what concrete work a company enables. We do not equate the two, but rather explain the respective evidence transparently.

23

Is direct project support worth less?

No. It answers a different question. Certificate-based projects document a specific form of allocation. Direct project support shows what concrete work a company enables. We do not equate the two, but rather explain the respective evidence transparently.

24

May we discuss the project support?

Yes – as a voluntary commitment by your company. The phrasing is important: we do not say that this makes the printed product climate-neutral or lower in emissions. We say that the company is additionally supporting a project.

24

May we discuss the project support?

Yes – as a voluntary commitment by your company. The phrasing is important: we do not say that this makes the printed product climate-neutral or lower in emissions. We say that the company is additionally supporting a project.

25

Why must project support not be listed directly next to the PCF as a product benefit?

Because this can easily give the impression that the contribution alters or reduces the PCF. The information may appear on the same page, but must remain clearly separated in terms of statement and design.

25

Why must project support not be listed directly next to the PCF as a product benefit?

Because this can easily give the impression that the contribution alters or reduces the PCF. The information may appear on the same page, but must remain clearly separated in terms of statement and design.

26

What may we say about the printed product?

For the printed product, we may state the actually determined CO₂ data with reference values and data context. We avoid statements such as 'climate-friendly', 'CO₂-neutral', 'compensated', 'offset' or 'with a reduced CO₂ footprint' if they are not based on an actual improvement within the value chain.

26

What may we say about the printed product?

For the printed product, we may state the actually determined CO₂ data with reference values and data context. We avoid statements such as 'climate-friendly', 'CO₂-neutral', 'compensated', 'offset' or 'with a reduced CO₂ footprint' if they are not based on an actual improvement within the value chain.

27

Do we need to book the communication package to use a factual PCF statement?

No. The factual product information can also be used without the communication package, provided that the product, reference unit and data context are correct. The package provides prepared materials for this and facilitates coordination, but is not a requirement for the PCF.

27

Do we need to book the communication package to use a factual PCF statement?

No. The factual product information can also be used without the communication package, provided that the product, reference unit and data context are correct. The package provides prepared materials for this and facilitates coordination, but is not a requirement for the PCF.

28

What does the communication package offer in addition?

It turns data into a usable handover: with a key factsheet, text templates, a handover email to the customer, and an approval loop before publication. It is not an environmental performance indicator or a seal. It facilitates coordination and publication.

28

What does the communication package offer in addition?

It turns data into a usable handover: with a key factsheet, text templates, a handover email to the customer, and an approval loop before publication. It is not an environmental performance indicator or a seal. It facilitates coordination and publication.

29

Which phrasing can we use when a project has been supported?

For example: Not everything we do makes our products better. Some things we do because we believe they are right. A carbon footprint was calculated for this printed product. In addition, our company voluntarily supports a project. Both are reported separately.

29

Which phrasing can we use when a project has been supported?

For example: Not everything we do makes our products better. Some things we do because we believe they are right. A carbon footprint was calculated for this printed product. In addition, our company voluntarily supports a project. Both are reported separately.

30

Why is the process suddenly new?

Because the rules for environmental communication are changing. We don't want to show less, but rather show it more clearly: which CO₂ data belongs to your print product – and what voluntary commitment your company is additionally undertaking. In this way, a quick label becomes traceable and transparent information.

30

Why is the process suddenly new?

Because the rules for environmental communication are changing. We don't want to show less, but rather show it more clearly: which CO₂ data belongs to your print product – and what voluntary commitment your company is additionally undertaking. In this way, a quick label becomes traceable and transparent information.

31

What has EmpCo actually changed?

For consumer communication, stricter rules for environmental claims and sustainability labels will apply from 27 September 2026. Particularly important for printed products: support for external projects must not serve as a justification for claiming that a product is 'climate neutral', 'compensated', or CO₂-reduced.

31

What has EmpCo actually changed?

For consumer communication, stricter rules for environmental claims and sustainability labels will apply from 27 September 2026. Particularly important for printed products: support for external projects must not serve as a justification for claiming that a product is 'climate neutral', 'compensated', or CO₂-reduced.

32

Does this only apply to communication with consumers?

The EU rules are aimed at consumer communication. Nevertheless, we consistently align our public product communication with this clear separation – even if a contract is processed between businesses. This ensures that the print product, website, and documents remain consistent.

32

Does this only apply to communication with consumers?

The EU rules are aimed at consumer communication. Nevertheless, we consistently align our public product communication with this clear separation – even if a contract is processed between businesses. This ensures that the print product, website, and documents remain consistent.

33

Why are we no longer allowed to describe our printed product as climate neutral?

Voluntary support for an external climate protection project does not change the carbon footprint of the printed product. For this reason, we do not use claims such as 'climate neutral', 'compensated' or 'offset' for this approach. We present the product data and the voluntary commitment separately.

33

Why are we no longer allowed to describe our printed product as climate neutral?

Voluntary support for an external climate protection project does not change the carbon footprint of the printed product. For this reason, we do not use claims such as 'climate neutral', 'compensated' or 'offset' for this approach. We present the product data and the voluntary commitment separately.

34

Was the communication up to now incorrect, then?

It corresponded to an approach that was common in the past. Today, expectations regarding traceability are higher – and the rules are more concrete. That is why we are developing our communication further: not less commitment, but a more precise language for it.

34

Was the communication up to now incorrect, then?

It corresponded to an approach that was common in the past. Today, expectations regarding traceability are higher – and the rules are more concrete. That is why we are developing our communication further: not less commitment, but a more precise language for it.

35

Other providers continue to speak of being climate-neutral. Why can't we do the same then?

We do not evaluate third-party offers. What is always decisive is exactly what is being claimed and what that claim is based on. Our position is clear: we do not use any neutrality or offsetting claims for a printed product that are based on support outside of its value chain.

35

Other providers continue to speak of being climate-neutral. Why can't we do the same then?

We do not evaluate third-party offers. What is always decisive is exactly what is being claimed and what that claim is based on. Our position is clear: we do not use any neutrality or offsetting claims for a printed product that are based on support outside of its value chain.

36

What about already printed products or old templates?

For new editions and new means of communication, we will switch to the new logic. For materials that have already been produced, it depends on the content, use, and timing. This will be examined individually as required, rather than making a blanket promise.

36

What about already printed products or old templates?

For new editions and new means of communication, we will switch to the new logic. For materials that have already been produced, it depends on the content, use, and timing. This will be examined individually as required, rather than making a blanket promise.

WHY THE PATH IS CLEARER TODAY

We do not turn your CO₂ data into a seal of approval.

We show what lies behind it.

Information instead of awards

The CO₂ label indicates available information. It is not a seal of sustainability and does not evaluate the printed product.

Engagement without billing

Project involvement can enable a great deal. However, it does not change the calculated emissions of a print product and is therefore reported separately.

Publication with a clear reference

The product, reference value, text and application medium must match. This is why we support the handover process right up to the final approval.